Refund and Shipping Policy

Last Updated: 27 September 2026

This policy applies to what Yash Cotex sells: cotton bales, cotton seed and maize. We sell to businesses — mills, traders, oil mills and feed buyers — in bulk, by the truckload. We do not sell or take payment on this website.

1. Products and Pricing

We quote a rate for each order, per quintal or per tonne, by phone, WhatsApp or email. Rates follow the market, so we do not publish a price list. The rate, quantity, delivery terms and payment terms agreed for an order are written on its bill.

2. Shipping and Delivery

• Goods are loaded and weighed at our weighbridge at Takli Budruk, Jamner, and leave by truck.
• Whether the price is at our premises or delivered to you, and who pays the freight, is agreed for each order and written on the bill.
• Each truck leaves with its bill and weighment slip, on the dispatch date agreed for the order. If a dispatch will be late, we tell you by phone or WhatsApp.

3. Cancellation

You may cancel an order, or part of it, before the goods are loaded, by telling us by phone, WhatsApp or email. Once a truck has been loaded and weighed, that truckload cannot be cancelled.

4. Weight, Quality and Refunds

• Weight: if your weighbridge records less than the weight on our bill, send us your weighment slip and we issue a credit note for the difference.
• Quality: if goods do not meet the quality agreed for the order, send us your quality report within 7 days of delivery; any agreed deduction is made by credit note.
• Refunds: a credit note is adjusted against your next payment, or, if you ask, refunded to your bank account by bank transfer within 7 working days of the credit note. Money paid for a cancelled order is refunded the same way.

5. Contact

For any question about an order, a delivery or a refund, contact us at:
Email: accounts@yashcotex.com
Phone: 9764493781, 7028519681
WhatsApp: 9172102681
Hours: all days, 8 AM to 6 PM